Model withdrawal form
For consumers in the EU, EEA and the United Kingdom
You do not have to use this form. You can withdraw by any clear statement — an email, a support ticket or a letter in your own words is equally valid. This form exists because we are required to offer it, and because some people prefer a template.
How to send it
Complete and return it to hello@itemzap.com, or by post to KONOFT, Coimbatore, Tamil Nadu, India. Sending it before your 14-day period ends is enough, even if it reaches us afterwards. We will acknowledge receipt promptly and durably.
The form
To: KONOFT, Coimbatore, Tamil Nadu, India
Email: hello@itemzap.com
I hereby give notice that I withdraw from my contract for
the supply of the following service:
ITEMZAP subscription
Ordered on: ____________________
Name of consumer: ____________________
Address of consumer: ____________________
____________________
Account email: ____________________
Signature: ____________________
(only if this form is sent on paper)
Date: ____________________What happens next
We refund within 14 days of receiving your withdrawal, using the same payment method you paid with, at no cost to you. If you asked us to start your subscription immediately during the withdrawal period, we keep a proportionate amount for the days you had access and refund the rest. The full detail is in the Refund & Cancellation Policy.